What hours are the reception open?

The reception is open 10.00-15.00 every day.

When can I check-In?

From 15.00. You will receive a confirmation e-mail, which contains instructions for the check-in.

If I arrive after 15.00, how can I do a self check-in?

You will receive a confirmation e-mail with all the instructions how to do a self check-in. This hotel is keyless, and we use codes. The code you receive is personal and is only activated during your stay here. The code works for the front door, for the luggage room and to your booked room.

If I arrive before 10.00, how can I do an early check-in?

When you book with us, you will receive a confirmation e-mail, which contains instructions for entering the hotel. You can not check in before 15.00, as we have to use the time 11.00-15.00 to clean all the rooms between our guests. You can of course come to the hotel and wait here before check-in.

What time do I need to check-out?

Latest 11.00. But if you need to leave earlier you just check-out.

How do I check-out?

Please leave all the bedlinen on the bed, don’t forget any items in the room, and we will take care of the rest.

Do you have towels?

You can rent towels in the reception. We don’t provide towels to the dorms, but all private rooms have that included in the price. Please leave them on the bed after check-out.

Do I need to pay extra for bed linen?

No, all bed linen are included in the price. It is not allowed to use your own bed linen.

Do you have lockers in the room?

All our guests have access to lockers. However, you must have your own padlock to be able to lock the cabinet. If you are missing one, you can buy it from us at the reception.

Can I borrow a hairdryer?

Yes, that's no problem, you can borrow a hairdryer and buy various products at the reception. Contact us and the staff will help you.

Do you have showers/wc inside the rooms?

Almost all our rooms have private bathrooms inside the room. It is in our description for all room types and pictures of this. You can always contact us if you are unsure or have any questions.

Can I bring my bicycle or electric scooter?

You are not allowed to bring bicycles or electric scooters to us. There is no storage space for this, and it is an escape hazard if you have the bike in the room or in the corridor. An electric scooter is completely prohibited due to the fire risk with large batteries.

Do you have parking spaces for my car?

No, we do not have our own parking spaces, but there is space to park on the street outside and in the immediate area. Be sure to pay the parking fees though, because there are parking attendants around all the time.

Can I vape at your place?

All types of smoking indoors are completely prohibited. And we would like to see that you do not smoke outside the entrance either, as it disturbs both neighbours and litters down outside on the street.

Can I store my luggage?

-Yes, it is possible to store your luggage with us before your check-in and after check-out. You will have the information about this in the confirmation e-mail from us.

Can I change my booking dates?

If you wish to change something in your booking, dates or something else, you must contact us and we will do our best to make it happen.

Can I cancel my booking for free?

No, all our bookings are non-refundable.

Do you accept group bookings for larger parties?

Of course we do, just contact us and we will help you with this.

Do the rooms have windows?

Most of our rooms have no windows. It is in our description for all room types and pictures of this. You can always contact us if you are unsure or have any questions.

Is it possible to have breakfast?

No, we do not provide breakfast. But we have a large and fully equipped kitchen that our guests appreciate very much. There you can cook breakfast, lunch and dinner.